-thank you for fitting a “walk in” into your Saturday morning-

“I was very appreciative of your seeing my dog as a Saturday morning “walk in” (without me previously being a customer). This despite not having any means on me of paying for the service (I did pay by check on Monday). The care that your entire staff showed both me and my dog Buddy was exceptional. Buddy has made a nice recovery from his dizziness that was causing him to lose his balance. I did not plan on visiting you that Saturday or becoming a customer of yours but the care shown and treatment received as well as the email and phone followups has gained you a new customer. Thank you for your outstanding service.”